Privacy Policy and Terms of Use

JAMstack Vietnam respects the privacy of our customers, partners and website visitors. We are committed to collecting, using and protecting personal information in a transparent, secure and lawful manner in accordance with applicable Vietnamese laws.

By accessing or using JAMstack Vietnam’s website, users are deemed to have read, understood and agreed to this Privacy Policy and Terms of Use.

1. Information We Collect

When users visit our website, submit a contact form, request consultation or interact with JAMstack Vietnam’s support channels, we may collect the following information:

• Full name.
• Company or organization name.
• Phone number.
• Email address.
• Consultation request or information voluntarily provided by the user.
• Basic technical information such as IP address, device type, browser, access time and website usage behavior.

JAMstack Vietnam does not request users to provide sensitive personal data unless it is genuinely necessary for consultation or service delivery purposes.

2. Purpose of Using Information

The information collected may be used for the following purposes:

• To contact, consult and respond to user requests.
• To provide information about JAMstack Vietnam’s website, ecommerce, software, AI and digital solution services.
• To send quotations, proposals, service documents or information related to customer needs.
• To improve service quality, user experience and website performance.
• To provide customer care, technical support and customer relationship management.
• To protect system security, prevent fraud, unauthorized access or activities that may affect the website.

JAMstack Vietnam only uses personal information within the necessary scope and for the purposes communicated to users.

3. Data Storage and Protection

JAMstack Vietnam applies appropriate measures to protect users’ personal information from unauthorized access, use, disclosure, alteration or destruction.

These measures may include:

• Access control and permission management.
• Account and system administration security.
• Data storage in a controlled environment.
• Monitoring and reviewing access activities when necessary.
• Applying information security measures during website and system operation.

JAMstack Vietnam prioritizes storing and processing users’ data in Vietnam. We do not actively transfer users’ personal data outside Vietnam, except where required by law, with the user’s consent, or under a separate written agreement with the relevant customer or partner.

4. Sharing Information with Third Parties

JAMstack Vietnam does not sell, trade or rent users’ personal information to third parties.

Personal information may only be shared in the following cases:

• With JAMstack Vietnam’s internal personnel or departments to process user requests.
• With technical partners, service providers or platforms that support website operation, within the necessary scope.
• When required by a lawful request from a competent authority.
• When necessary to protect the lawful rights and interests of JAMstack Vietnam, customers, users or relevant parties.

Any third party receiving personal information, if applicable, must comply with confidentiality obligations and use the data only for the agreed purposes.

5. Cookies and Tracking Tools

JAMstack Vietnam’s website may use cookies or analytics tools to record access information, measure content performance and improve user experience.

Users may configure their browsers to reject or delete cookies. However, some website functions may not operate properly if cookies are disabled.

6. User Rights

Users may request JAMstack Vietnam to:

• Review the personal information they have provided.
• Update or correct inaccurate personal information.
• Withdraw consent to receive consultation, marketing or customer care information.
• Request deletion or restriction of the use of personal information, where permitted by applicable laws.

To exercise these rights, users may contact JAMstack Vietnam using the contact information provided at the end of this page.

7. Terms of Use

When accessing JAMstack Vietnam’s website, users agree to comply with the following terms:

• Do not use the website for any unlawful purpose.
• Do not copy, exploit, modify or use website content for commercial purposes without JAMstack Vietnam’s written consent.
• Do not attack, interfere with, overload, damage or disrupt the operation of the website.
• Do not submit false information, malicious content, malware, spam or any content that may affect the system or other users.
• Do not use JAMstack Vietnam’s brand name, logo, images, content, documents or related assets without permission.

JAMstack Vietnam reserves the right to suspend or block access if a user violates these Terms of Use or causes harm to the website, system, customers or relevant parties.

8. Content Ownership

All content on JAMstack Vietnam’s website, including text, images, interface design, icons, logos, documents, articles, service information and related assets, is owned by or lawfully licensed to JAMstack Vietnam.

Users may not copy, distribute, repost, modify or use such content for commercial purposes without JAMstack Vietnam’s written consent.

9. Links to Third Party Websites

JAMstack Vietnam’s website may contain links to third party websites or platforms. These websites may have their own privacy policies and terms of use.

JAMstack Vietnam is not responsible for the content, activities or privacy practices of third party websites. Users should review the policies of those third parties before providing any personal information.

10. Policy Updates

JAMstack Vietnam may update this Privacy Policy and Terms of Use from time to time to reflect changes in business operations, technology, services or legal requirements.

The updated version will be published on the website and will take effect from the date of publication, unless otherwise stated.

11. Contact Information

For any questions, requests or feedback related to this Privacy Policy and Terms of Use, please contact us at:

JAMstack Vietnam
Address: B3.04, Block B, Jamona Heights Buildings, 210 Bui Van Ba, Tan Thuan Ward, Ho Chi Minh City
Email: hello@jamstackvietnam.com
Phone: 0977626065
Website: https://jamstackvietnam.com/